ABOUT US

Specialising in building affordable and manageable websites for small to medium sized Aussie businesses.

TOTALWEBSITES was born in 2003 as part of totaltravel.com. Totaltravel.com was the 2nd busiest accommodation site in Australia, and, in 2009, was sold to Yahoo!7.

The TOTALWEBSITES team were fortunate in being able to buy the website building arm (TotalWebsites) of the business back from Yahoo!7 and we now operate as a small, privately owned and 100% independent business specialising in nothing but building websites for the small to medium sized Aussie businesses.

Whilst the majority of our builds are within the tourism industry, we have many happy clients who are not tourism operators. All of our staff are part of the original team – so we have a wealth of experience gained from building over 1,500 websites. We love our work!

Aussie businesses need a professional, up to date web presence to showcase their products and services.
Our main aims are…

To deliver commission free business direct to you

The more bookings you get from your own website, the less commission you pay! TotalWebsites does not charge any commission because it is your own website.

Where you do operate through a booking engine or booking service, we can integrate that service with your site at no extra charge so that you get the best of both worlds.

To look after all of the technical side of owning and operating a website to leave you free to run your business.

We take care of buying and managing your domain name. We build and host your site on our own, state of the art and fully updated servers.

To ensure that your site complies with the latest Google “SSL Secure” SEO rules, we provide a free SSL certificate with all new sites. And all sites are mobile friendly.

To provide flawless support

We know how frustrating it is to be left on hold or for a support enquiry to take days to get a response. That is why our phones are answered by a human being who can help with your enquiry on the spot. It is also why we have a rule in house that, where humanly possible, support tickets are responded to and dealt with on the same day that they are received.

To enable you to choose between making minor updates and changes yourself with our simple to use content management system OR to leave it all to us at no extra cost.

If you are comfortable in updating prices or changing photos or managing a blog, we make it possible for you to manage it. Or, if you prefer, you can send your changes via our support@totalwebsites.com.au email and rest easy that they will be dealt with same day if possible.

1500 +

Websites Built

20

Years of Experience

4

Team Members

MEET THE TEAM

Malcolm Baker

Director – Head of Sales & Accounts

Paul Cotter

Director – Head of Tech

Adele Joy

Support – Website Design

Karen Foster

Account Management & Sales

“Nothing is more satisfying than creating greater growth opportunities for new businesses and seeing them flourish with the services we offer”

Malcolm Baker

Director

I totally need a website… let’s chat